Brookhurst Animal Medical Center

 Frequently Asked Questions

What about emergency services after hours?
What happens during a wellness visit?
How is payment requested?
How long should I expect for a visit?
Do I need an appointment?

What about emergency services after hours?

Dr. Lopez is on call generally for existing clients and many times for new clients. Please call 714-776-7387 and you will be directed to Dr.Lopez if he is available.

What happens during a wellness visit?

We start out by asking for a thorough listing of many facets of the pet's environment, feeding protocols, and care. Then we perform a gentle but thorough physical examination of your pet including evaluation of all systems. Dr.Lopez can see the effects of the care on the pets condition, checks for symptoms of early problems, and makes suggestions on what aspects of the care need optimizing. There will likely be some tests or sometimes treatment that will be recommended or suggested and you can decide whether you would like to have them performed at that time. In most cases we recommend that you be present during the examination.

How is payment requested?

We accept cash, checks( but not for first time clients, VISA, and MasterCard, . Payment is required at the time services are rendered.

How long should I expect for a visit?

As getting good information to you the pet owner is one of our main tenets, unless emergency conditions apply, our goal is to spend as much time with you as possible. Expect the initial patient visit to take from30 to 45 minutes.

Do I need an appointment?

As we schedule a great amount of time with our clients, we don't always have the chance to comfortably give unscheduled visitors the amount of time we like. We really strongly recommend an appointment. Call first, we don't bite and you won't ruffle our feathers!